Service Terms, Warranty & AMC

Professional installation by trained technicians.
12 months free service support included on purchase.
4th month scheduled filter replacement, cleaning, and performance checks.
8th month scheduled filter replacement, cleaning, and performance checks.
12 months warranty for manufacturing defects (invoice required).
Warranty excludes filters, consumables, damage, misuse, and unauthorized repairs.
AMC service available from the 13th month onwards for continued maintenance.

What This Means For Your Timeline

All dates below are calculated automatically from your purchase date and shown on your Purifier Health page.

Milestone	When
Scheduled Visit 1 (filter, clean, performance check)	4 months after purchase
Scheduled Visit 2 (filter, clean, performance check)	8 months after purchase
Free service support ends	12 months after purchase
Manufacturing defect warranty ends	12 months after purchase (invoice required for claims)
AMC becomes available	From the 13th month onwards

Warranty Exclusions

The manufacturing defect warranty does not cover filters, consumables, accidental damage, misuse, or repairs carried out by anyone other than an authorized Life Drop technician.